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Quality & Patient Safety

Dedicated officers, safety infrastructure and PHC-aligned practice keep care consistent and safe.

Quality Assurance Office

The Quality Assurance Office maintains and continuously improves the quality of hospital services. It supports the implementation, monitoring and review of appropriate healthcare practices — helping every department keep consistent standards in patient care, safety, documentation and service delivery.

Patient Safety Officer

A dedicated Patient Safety Officer coordinates patient-safety matters across the hospital — working with relevant departments during emergencies or safety-related situations to ensure timely communication, coordination and an effective response.

24/7 patient safety

Safety built into every corner

Patient safety in detail

Fire safety & emergency protection

Fire alarms, smoke detectors, extinguishers, emergency exits and wide corridors protect patients, attendants and staff.

Medical gas safety

An extensive copper medical-gas pipeline network delivers oxygen, vacuum and nitrous oxide to clinical areas and patient rooms.

Reliable power backup

Generator, solar system, 630 KVA transformer, UPS, inverters and batteries keep essential services running during interruptions.

Patient identification

Identification checks throughout your care ensure the right treatment for the right patient.

Infection prevention & control

Hand hygiene, environmental cleanliness, sterilisation and appropriate protective equipment.

Safe medication practices

Careful prescribing, verification, storage, dispensing and administration.